twitteremail

emailtwitter

Staff

Dr. Kaveh Shojania, MD

Director

After medical school at the University of Manitoba and internship at the University of British Columbia, Dr. Shojania completed his residency in Internal Medicine at Harvard's Brigham and Women's Hospital, one of the world leaders in patient safety research. Following a fellowship in outcomes research at the University of California San Francisco, he stayed on faculty there for four years before returning to Canada—first to the University of Ottawa and then the University of Toronto. He sees patients as a general internist at Sunnybrook Health Sciences Centre and co-leads (with Professor Ross Baker) the Masters degree in Quality Improvement and Patient Safety at the University of Toronto's Institute for Health Policy Management and Evaluation.

Dr. Trey Coffey, MD, FAAP, FRCPC

Associate Director and Site Director, Hospital for Sick Children

Dr. Coffey was inspired to pursue quality and safety during her residency at Seattle Children's Hospital and brought her passion to SickKids and the University of Toronto upon joining the Department of Paediatrics in 2005. While working as a busy hospitalist on the 7BCD wards, Trey has co-chaired the Pediatric Medicine's Quality Committee, completed the U of T Certificate in Patient Safety and Quality Improvement, and become steadily more involved in hospital-wide and multi-site projects.

Dr. Brian Wong, MD, FRCPC

Associate Director and Site Director, Sunnybrook Health Sciences Centre

Dr. Wong received his MD and subsequent specialty training in General Internal Medicine at the University of Toronto. After completing his residency training in 2007, he undertook a research fellowship in patient safety funded by the Canadian Health Services Research Foundation. As part of this fellowship, he became certified as an Improvement Advisor through the Institute for Healthcare Improvement in Boston, Massachusetts, and completed the Education Scholars Program at the Centre for Faculty Development at the University of Toronto.

Dr. Edward Etchells, MD, MSc, FRCPC

Senior Faculty Quality Improvement Advisor

Dr. Etchells serves as a project mentor supporting Faculty members throughout the University who are involved in Quality Improvement work. He received his MD and subsequent specialty training in General Internal Medicine at the University of Toronto. He joined the faculty of the Department of Medicine after completing an MSc in Clinical Epidemiology. Dr. Etchell's initial academic interest lay in clinical bioethics, with a focus on informed consent and decision making capacity. But, he realized – after five years of inpatient attending – that safe and reliable delivery of healthcare were recurrent problems. After delivering teaching rounds and presentations in patient safety at the University Health Network (Toronto Western Division) he moved to the Sunnybrook Health Sciences Centre (SHSC) to direct the Error Management Unit, inspired by Dr. Donald Redelmeier.

Dr. Jerome Leis, MD, MSc, FRCPC

Faculty Quality Improvement Advisor

Dr. Leis completed medical school at the University of Ottawa followed by postgraduate training in Internal Medicine and Infectious Diseases at the University of Toronto.  After completing a Masters of Science in Quality Improvement and Patient Safety, he started on Faculty in the Division of Infectious Diseases at Sunnybrook Health Sciences Centre.  Dr. Leis' research program is focused on developing new models of care that promote improved infection-related hospital outcomes using less healthcare resources.  He is the hospital's Physician Lead in Antimicrobial Stewardship and co-chair of the Choosing Wisely campaign for the Association of Medical Microbiology and Infectious Diseases of Canada.  In his role as Faculty Quality Improvement Advisor for the C-QuIPS, Dr. Leis provides research support to Faculty members throughout the University that are involved in Quality Improvement work.

Dr. Alene Toulany, MD, FRCPC

Faculty Quality Improvement Advisor

Dr. Toulany is a Pediatrician and Adolescent Medicine Specialist at The Hospital for Sick Children. She completed her medical degree at Dalhousie University and postgraduate specialty training at the University of Toronto, where she was also chief resident. Dr. Toulany has a certificate in Patient Safety and Quality Improvement from the University of Toronto. She is also a graduate of the US Veteran Administration Quality Scholars Fellowship at Dartmouth College Institute for Health Policy & Clinical Practice. She is currently pursuing her Master’s degree in Health Services Research at the Institute for Health Policy, Management and Evaluation, University of Toronto. Her research interests include quality of care and health services outcomes for youth with chronic medical and mental illness. As a Faculty Quality Improvement Advisor for C-QuIPS, Dr. Toulany delivers education and provides mentorship in the Department of Paediatrics related to patient safety and quality improvement.

Dr. Ross Baker, PhD

Director of Graduate Studies

Dr. Baker is a Professor at the Institute of Health Policy, Management and Evaluation at the University of Toronto. Together with Dr. Peter Norton, at the University of Calgary, he led the landmark Canadian Adverse Events study published in the Canadian Medical Association Journal in 2004.

Dr. Baker was a member of the National Patient Safety Steering Committee that recommended the creation of the Canadian Patient Safety Institute, and he has helped lead the Safer Healthcare Now! Campaign, the Canadian adaptation of the well known 100,000 lives campaign in the United States (and the subsequent five million lives initiative) focused on implementing widespread implementation of concrete improvements in patient safety. Further reflecting his national and international recognition as a patient safety researcher, Dr. Baker co-chairs key committees for the World Health Organization’s Patient Safety Alliance.

Joanne Goldman, PhD

Research Education Lead and Postdoctoral Fellow

Dr. Joanne Goldman is a medical sociologist who uses sociologically informed theoretical and methodological perspectives to study quality improvement and patient safety. She is interested in how socio-cultural and structural factors shape health care professionals’ education and clinical practices. In 2015, Joanne obtained her PhD from the Institute of Medical Science, University of Toronto. She received a CIHR Doctoral Research Award for her study entitled “An ethnography of interprofessional interactions in discharge in a Canadian acute care setting”. Joanne has been a Research Fellow at The Wilson Centre, University Health Network since 2010.

Leahora Rotteau

Program Manager

Ms. Rotteau received her MA from the University of Waterloo’s Faculty of Applied Health Sciences and worked in the Veteran’s Centre at Sunnybrook Health Sciences Centre before joining Dr. Shojania’s research team as project manager for a national study of implementation issues for patient safety practices in paediatric and adult hospitals. She joined the Centre for Quality Improvement and Patient Safety in December 2009. Ms. Rotteau oversees the general operations of the Centre, coordinates initiatives and provides project support for Centre-based research programs. She brings expertise in project management and qualitative healthcare research to the team.  She is currently working to complete her PhD in Health Services Research at the Institute for Healthcare Policy, Management and Evaluation at the University of Toronto with an interest in using qualitative methods to understand the context of quality improvement implementation.

Lisha Lo

Research and Education Coordinator

Ms. Lo received her MPH from the University of Hong Kong and worked at the University’s School of Public Health as a research assistant before returning to Toronto, where she conducted a literature review on trigger tools under the guidance of Dr. Ross Baker at the Institute of Health Policy, Management and Evaluation at the University of Toronto.  She joined the Centre for Quality Improvement and Patient Safety in April 2010.  Ms. Lo administers the Certificate Course program as well as provides administrative and research support for Centre-based research projects and educational programs.  She brings experience in conducting systematic literature reviews, program coordination and event management to the team.  She has a keen interest in statistical process control and is currently working on several reviews related to computerised reminders, standardised communcation, and assessment tools in QI.

Tanya Agnihotri

Administrative Coordinator

Ms. Agnihotri received her Honours BSc in Health Studies from the University of Waterloo’s Faculty of Applied Health Sciences and is currently working towards completing her Masters in Health Informatics at Institute for Healthcare Policy, Management and Evaluation at the University of Toronto. Prior to joining the centre in November 2014, she worked at the Propel Centre for Population Health Impact at the University of Waterloo as a research assistant on a project looking at tobacco control. Ms. Agnihotri provides administrative support for Centre-based research projects at Sickkids as well as coordinates educational programs like the Certificate Course, Paediatric Co-Learning Curriculum in Quality Improvement, QI Workshops, Annual Forum and various other events at the Centre. She also manages social media and website for the Centre and all Centre activities.