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City Wide Quality and Safety Rounds: Thursday, Sep 8th @ 12-1PM

Centre for Quality Improvement and Patient Safety in partnership with the Toronto Academic Health Science Network (TASHN) hospitals, are pleased to present monthly City-Wide Quality & Safety Rounds. The rounds will be hosted by different hospitals on a rotating basis, and broadcast through Ontario Telemedicine Network to all TASHN hospitals.


  • To share current and emerging knowledge to advance the work of Toronto’s quality and safety community
  • To highlight quality improvement and patient safety work that is having an impact at a local level and is relevant to other hospitals, city-wide.
  • To create a forum that will connect individuals working in quality improvement and patient safety and to generate discussions and networking opportunities

Speaker(s): Shoshana Hahn-Goldberg, Karen Okrainec, Jennifer Goodwin, Jullian Chen, Patrick O’Brien

Title: Implementing Patient-Oriented Discharge Summaries (PODS)

Location: 525 University Ave., Room 630

OTN Webcast Link:

From January through March 2015, eight hospital departments across Toronto came together to implement Patient-Oriented Discharge Summaries (PODS), a tool developed through a codesign process involving patients, caregivers and providers. This presentation presents data on how the hospitals came together and the impact of PODs. Two early adopter hospitals (St. Michael’s Hospital / Hospital for Sick Children) will present their experience as well as the impact of implementing PODs within their environments.

Shoshana Hahn-Goldberg, PhD is a health policy and management post-doctoral fellow at OpenLab, an innovation centre at the University Health Network. She has a PhD in Industrial Engineering from the University of Toronto. She is co-lead of the Patient Oriented Discharge Summaries (PODS) initiative.

Karen Okrainec, MD MSc, Clinician Scientist, General Internal Medicine, University Health Network. Karen Okrainec is a general internist with experience in health disparities, patient experience and health outcomes/ health services research.

Jennifer Goodwin RN, APHON has been a nurse on the Blood and Marrow floor at the Hospital for Sick Children since 2005. She is currently a Clinical Support Nurse In Charge. She had the opportunity to work on developing the PODS on 8B at HSC.

Jullian Chan RN, graduated from Ryerson University with a Bachelor of Science in Nursing in 2010. She has been working in the cardiology department for over 5 years as a bedside nurse and a clinical support nurse.

Patrick O’Brien, MA is a Quality Improvement Specialist at St. Michael’s Hospital. Over the last two years he has supported the implementation of various discharge summary projects (including the Standardized Discharge Summary and Patient Oriented Discharge Summary) at both Toronto Central LHIN and St. Michael’s.

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